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Journal details

JOURNAL OF SERVICE MANAGEMENT

EMERALD GROUP PUBLISHING LTD · ISSN 1757-5818 · eISSN 1757-5826

Management

SSCIScopus

Open interactive view Journal warning lists

Overview

JOURNAL OF SERVICE MANAGEMENT is a Management journal published by EMERALD GROUP PUBLISHING LTD (England). Use this page to check its impact factor, JCR quartile, CAS zone and indexing before you submit. Always confirm the scope, APC and policies on the journal's official website.

Impact factor (2025)

8.5

JIF without self-citations

7.7

Self-citation share

9.41%

JCR quartile

CAS zone

Zone 3

Publisher

EMERALD GROUP PUBLISHING LTD

Country / region

England

Publication output

2026: 27 articles · 2025: 43 articles · 2024: 41 articles. Source: OpenAlex open data.

Related journals

INTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT IF 8.6 · Q1
INTERNATIONAL JOURNAL OF LOGISTICS MANAGEMENT IF 8.2 · Q1
INTERNATIONAL JOURNAL OF PHYSICAL DISTRIBUTION & LOGISTICS MANAGEMENT IF 7.9 · Q1
EUROPEAN JOURNAL OF INNOVATION MANAGEMENT IF 7.5 · Q1
JOURNAL OF PRODUCT AND BRAND MANAGEMENT IF 7.1 · Q1
JOURNAL OF INTELLECTUAL CAPITAL IF 6.8 · Q1
JOURNAL OF SERVICE THEORY AND PRACTICE IF 6.7 · Q1
MANAGEMENT DECISION IF 6.6 · Q1

FAQ

What is the impact factor of JOURNAL OF SERVICE MANAGEMENT?

The impact factor recorded for JOURNAL OF SERVICE MANAGEMENT is 8.5 (2025 JCR release), JCR quartile Q1.

What is the CAS zone (Chinese Academy of Sciences ranking) of JOURNAL OF SERVICE MANAGEMENT?

JOURNAL OF SERVICE MANAGEMENT is listed in CAS Zone 3.

Which databases index JOURNAL OF SERVICE MANAGEMENT?

JOURNAL OF SERVICE MANAGEMENT is indexed in SSCI, Scopus. Confirm on the journal website and the database itself before submitting.